Terms and Conditions

THESE WEBSITE TERMS OF USE ("Terms Of Use") IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THESE TERMS OF USE DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.

The domain name www.tractorkarvan.com (“Website”) is owned TVS Credit Services Limited, a Company incorporated under the Companies Act, 1956 having its registered office at “Chaitanya”, No.12, Khader Nawaz Khan Road, Nungambakkam, Chennai- 600 006 and corporate office at “Jayalakshmi Estate, No.29, Haddows Road, Nungambakkam, Chennai- 600 006 (hereinafter referred to as “TVS Credit” or “We” or “Us” or “Our”). These Terms of Use of the Website are between TVS Credit and the guest users or registered users of the Website (hereinafter referred to as "You" or "Your" or "Yourself" or "User") describe the terms on which TVS Credit offers You access to the Website for availing services ("Services", and more particularly defined hereinafter).

ACKNOWLEDGMENT:

  1. Entire Agreement: These Terms of Use together with the Privacy Policy (without limitation) available either at Website or entered separately by TVS Credit with You, as applicable, and all other notices, rules, guidelines with respect to Your use of Website, constitutes the entire agreement ("Agreement") between TVS Credit and You.
  2. You acknowledge and agree that Your usage (defined below) of the Website is strictly regulated and governed by the terms and conditions of this Agreement.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OR REGISTERING ON THE WEBSITE OR, ACCESSING ANY MATERIAL, INFORMATION OR SERVICES THROUGH THE WEBSITE. IF YOU DO NOT AGREE WITH THESE TERMS OF USE, PLEASE DO NOT USE THE WEBSITE.

  1. TVS Credit use third-party service providers to assist TVS Credit in improving the Services and Website and to monitor our Users’ interests and activities. You hereby authorise TVS Credit and/or third party service providers engaged by TVS Credit to collect, use, store, analyse, reproduce, publish, share and adapt (either on its own or through third party service provider) the information in relation to Your use of the Website for the purpose of data analysis and for improving Your experience on the Website. You acknowledge that this is solely undertaken by TVS Credit to improve Your experience in relation to the use of the Website and the provision of such Services shall be subject to such additional terms and conditions of TVS Credit and/or third party service providers.
  2. TVS Credit shall not be responsible for any service availed by You from such third parties or any payment made by You to such third parties in connection with the services. Any concern or claims in relation to such services should be directed by You to such third parties. If you click on the links to third-party websites, you leave the Website, we are not responsible for the content of these third-party websites or for the security of Your personal information when You use the third-party websites.
  3. Eligibility:
  1. Service available through or use of the Website is available only to persons of majority (18 years of age or more) and who can legally component to form a contract under the Indian Contract Act, 1872 (as amended from time to time), or any other act or enactments to which the person is subject.
  2. Persons who are incompetent, to make a legal and valid contract, for any reason whatsoever (minor, lunatic, insane, undischarged insolvent or otherwise) are not eligible to use Our Website and avail Our Services. BY ACCESSING OUR WEBSITE OR AVAILING ANY OF OUR SERVICES, YOU REPRESENT TO TVS CREDIT THAT YOU ATTAINED MOJORITY AGE UNDER LAW AND LEGALLY COMPETENT TO FORM A VALID CONTRACT UNDER THE TERMS OF USE.
  3. Further to this, TVS Credit reserves its right, without assigning any reason, to restrict or limit Your access to the Website and can further terminate Your access to Website and deny the Services or any other product available through or at Our Website. This right of suspension / termination of Services of TVS Credit, is in addition to any other remedy available to TVS Credit, for access & usage of Website or availing any of Our Services through Website, which is in contravention of any of the terms and conditions of Terms of Use or this Agreement or any other applicable law.
  1. SERVICES:
  1. This Website provides the following services:
  1. Only information on:
  1. models and brands of new and used tractors,
  2. tractor tyres and implements;
  3. dealers of tractors and implements;
  4. used commercial vehicles
  5. Videos and informative blogs covering various topics on government schemes relating to tractor and agriculture;
  6. Various tractors and used cars repossessed by TVS Credit as lender (display for information only)
  7. Loans offered by TVS Credit;
  1. Valuation of tractors
  2. Appointment of sales channel partners of TVS Credit
  1. If you show your interest in purchasing any tractor or implement or tyres or used commercial vehicles or used car whose information is displayed on the Website or availing any loan product offered by TVS Credit or carrying out valuation of your tractor or appointment of sales channel partner, then your information shall be used by TVS Credit to contact you to discuss various financing options available which will enable you to view the tractor or implement or tyres of your choice.
  2. Any information provided either through or at Website is only for information purpose and such information does not substitute any specific advice whether investment, legal, taxation or otherwise and are not intended to provide You with any nature of certification, guarantee or warranty.
  3. By accessing, browsing and using this Website or availing Services, You agree and acknowledge that, You understand this limited and restricted use and accessing, browsing or using this Website or availing any Services is out of your own free will, discretion and responsibility.
  4. TVS Credit reserves its right to modify, suspend, cancel or discontinue any or all sections, at any time without any notice. TVS Credit reserves the right to make modifications and alterations in the information contained on the Website without notice. You agree that TVS Credit shall not be liable to You or to any third party for any modification, suspension or discontinuance of the Website.
  5. You expressly agree that any information provided on the Website shall be used by you at your risk. You are advised to hereby make proper enquiries and use the information provided on the Website.
  6. All the above listed services are provided at the sole discretion of TVS Credit, and You acknowledge and agree that TVS Credit can add or provide additional services not listed above, or can remove / suspend / cancel any or all services/products, listed above without any notice or liability.
  1. Features And Content:
  1. “Contents" or "Content" shall mean any and all information, data, text, software, music, sound, photographs, graphics, video, messages, materials, news, notices, articles, contracts, forms, documents or other materials and information which may be viewed or downloaded on or through this Website. Contents shall also include any information furnished by a user to be displayed on the Website by TVS Credit.
  2. A "Feature" or "Features" may include any interactive, value addition service or other additional feature including without limitation comparison, 360 degree view etc. which are introduced or available on the Website.
  1. Your Account And Login Options:
  1. User may access to the Website or other information and material as available on the Website, as a guest user, without any requirement of registration. User can research and compare the products available on the Website as per their convenience. Certain features and information available on Website for all users (called ‘guest user’) who do not need to register or create any account on Website. However services to Guest User are limited in the sense that not all the features or functionality are available until the User is registered/create account on Website or provide certain personally identifiable information.
  2. To avail the certain features, not available for Guest User, You need to register / create an account by providing certain details e.g. Your name, contact details, email id etc. ("Your Information"). Once You register with Website and provide Your Information and complete the process of registration, TVS Credit set up an account by providing login id and password ("Your Account") which is unique to You. Subject to Your compliance with account creation guidelines and any other applicable law, rule, TVS Credit recognize You as a registered user (Registered User) and You can login into Your Account and avail the Services and access to other features and information not available to guest users.
  3. If You use or access Our Website or avail any Services through or at Website as a Registered User, You acknowledge and agree that You shall be solely responsible for maintaining the confidentiality and shall not disclose the details of Your Account to any other person and that any activity occurred under Your Account shall be Your responsibility.
  4. You agree that when You provided Your Information while registering/creating Your Account with Us, You shall not provide any information which untrue, false, inaccurate or not current and shall not use the details of any other person, or another user's account. TVS Credit may suspend/delete Your Account or can limit/deny the access to the Website or Services, any time, if Your Information is found to be untrue, false, inaccurate, not current or pertains to another user's account.
  5. You agree that collection, storage, sharing or disclosure of Your Information that You provide to Us either as a guest user or Registered User or otherwise shall be governed by the Privacy Policy of TVS Credit, incorporated herein by way of reference.
  1. User’s Obligation:
  1. Subject to the compliance with all applicable laws, rules and terms and conditions of this Agreement, TVS Credit grants the User a limited, non-exclusive, non-sub-licensable, non-transferable, revocable and limited permission to access and use the Website and avail the Services provided through or at the Website.
  2. You acknowledge, agree and undertake that the Your use of the Website shall be strictly governed by this Agreement (including Term of Use) and the following binding principles:
  1. You shall not use or access the Website or avail the Services by any means other than through the interface that are provided by TVS Credit.
  2. When You use the Website or Website and/or the Services You specifically undertake not to host, display, upload, modify, publish, transmit, update or share any information or Content or User Content that:

i. belongs to another person and to which the User does not have any right to;

ii. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;

iii. harms minors in any way;

iv. infringes any patent, trademark, copyright or other proprietary rights;

v. violate any applicable laws or regulations for the time being in force within or outside India;

vi. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

vii. impersonate another person or entity;

viii. contain software viruses or any other computer code, files or programs designed to interrupt destroy or limit the functionality of any computer resource;

ix. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting of any other nation;

x. is misleading in any way or shall not , directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.

xi. engage in any activity that interferes with or disrupts access to the Website or the Services available through or at the Website and shall not attempt or involve in the transmission of “junk/phishing mail”, “chain  emails / letters”, “spamming” or “unsolicited mass mailing”.

xii. attempt to gain unauthorized access to any other user’s account, Website any portion or Feature of the Website, any other systems or networks connected to the Website, or any computer resource / servers, of TVS Credit connected with the Website to provide the Services. You shall not access the Website, Features or any of the Services offered on or through the Website, by hacking, password mining or any other illegitimate means or access or copy any Content or User Content on the Website including any derivates thereof through manual and/or automated means including but not limited to page scraping, data mining, data gathering, indexing, using software, devices, bots, crawlers, spiders, scripts, deep links, browser plug-ins or breach/disregard/violate any limitations/instructions in robot.txt file if any embedded in Website or URLs;

xiii. You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website, nor disrupt, interfere, breach the security or authentication measures on the Website or any network connected to the Website or cause any harm to the Website, system resources, servers of TVS Credit connected to or accessible through the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other customer of TVS Credit, including any other Account on the Website not owned by You, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website;

xiv. use the Website or Content for any purpose that is unlawful or prohibited by the Agreement, or to solicit the performance of any illegal activity or other activity which infringes the rights of TVS Credit or other third parties. You shall not attempt to solicit any information and/or content available on the Website including but not limited to the personal information of other Users for any commercial purposes;

xv. falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;

xvi. violate any code of conduct or other guidelines, terms of this Agreement which may be applicable for or to any particular Service;

xvii. You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name, trade name or domain name used by Us or otherwise engage in any conduct or activity that might spoil the image or reputation of TVS Credit or buyers/sellers on Website or otherwise.

  1. Audit:
  1. TVS Credit at all times reserves its right, but not an obligation, to audit the Content, User Content, Features available on Website or any other material or information posted/uploaded by the User. If at any time, in sole discretion of TVS Credit, TVS Credit determines that any Content/User Content or any other material or Feature of the Website is in contravention of any law for the time being in force or spirit of the terms and conditions of this Agreement or violates the privacy of any person, then TVS Credit may either remove or edit or block such material without any notice.
  2. Though TVS Credit does not pre-screen the User Content, still TVS Credit and its designees shall have the right (but not the obligation) in their sole discretion to accept, refuse, move, or remove any Contents that are available via the Website.
  3. Notwithstanding the above-said right, You acknowledge and understand that all User Content, whether publicly posted or privately transmitted, are the sole responsibility of the person from which such User Content originated. This means that You, and not TVS Credit, are entirely responsible for all User Content that you have provided TVS Credit with, in order to upload, post, transmit or otherwise make available via the Website. You further acknowledge and agree that these User Content does not necessarily reflect the views of the TVS Credit nor TVS Credit endorse any such User Content.
  4. Further to this it is informed that TVS Credit may share the information pertaining to such instance (with or without demand) with Government agency for the purpose of verification of identity of User, or for prevention, detection, investigation, prosecution and punishment. Therefore, it is advised to You that You should not involve in any such activities or use which violate any applicable law, rules, regulation or breach the terms and conditions of this Agreement.
  1. Links to Third Party Websites and Third Party Content:
  1. Our Website may contain, hyperlinks to websites operated by parties other than TVS Credit or, third party information such as product, product description, catalogue, dealer’s details, private research content, competitive field research, news, videos and photographs and any other data made available by the third party (“Third Party Content”). The provisions of Third Party Content are for general information purpose only.
  2. TVS Credit makes reasonable efforts to ensure that the details provided on our Website are accurate, however, TVS Credit does not control such Third Party Content and therefore shall not be responsible for any loss or damages resulting from the use of Third Party Content.
  3. The inclusion of Third Party Content to Our Websites does not imply TVS Credit's certification or endorsement of such websites nor any association with their operators. TVS Credit or its affiliates or associates or its employees do not provide any judgment or warranty in respect of the authenticity or correctness of the Third Party Content of such other services or sites to which links are provided. A link to another service or website is not an endorsement of any products or services on such site or the Website. You shall be solely responsible for any or all the consequences that arise out of your use of such Third Party Content or hyperlinks to other websites. All third party Content is made available for general informational purposes only and does not represent the views, opinions, or recommendations of TVS Credit.
  1. Modification
  1. All information available on Website is made available to You on best efforts basis, however, TVS Credit does not guarantee nor assume any responsibility for the correctness of such information/data. TVS Credit reserves the right to modify, suspend/cancel, or discontinue any or all sections, or service at any time without notice. In case the information (including without limitation pricing, description and any other information etc.) is found to be not up to date or incorrect, TVS Credit reserves the right to make modifications and alterations in the information contained on the Website without notice. You agree that TVS Credit shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website.
  2. You expressly agree that any information provided on the Website shall be used by You at Your risk. You are advised to hereby make proper enquiries and use the information provided on the Website.
  1. Intellectual Property Right:
  1. All text, graphics, audio, design and other works on the Website are the copyrighted works of TVS Credit or its licensors. Content on the Website is for personal use only, unless permitted otherwise. Any alteration of the material or use of the material contained in the Website for any commercial purpose is a violation of the copyright of TVS Credit and/or its affiliates or associates or of its third-party information providers.
  2. Website may also contain certain trade-marks, logos or service marks (“Marks”). These Marks are the proprietary to the TVS Credit or respective third parties. You are not permitted to use the Marks, in any manner, without first obtaining the written permission of the TVS Credit or its vendor or third party that owns and controls the Marks.
  3. YOU ACKNOWLEDGE AND AGREE THAT THROUGH YOUR USE OF WEBSITE OR BY AVAILING ANY PRODUCT OR SERVICES THROUGH OR AT WEBSITE, NO RIGHT (EMPRESS OR IMPLIED) IS GRANTED TO YOU IN RESPECT OF SUCH CONTENT. TVS CREDIT RESERVES THE RIGHT TO CHANGE OR MODIFY THE CONTENT FROM TIME TO TIME AT ITS SOLE DISCRETION.
  4. You further acknowledge and agree that You shall not copy, reproduce, republish, upload, post, transmit or distribute, the Content available on the Website, in any way without obtaining the prior permission from TVS Credit or its licensors. All responsibility and liability for any damages caused by downloading of any data is disclaimed.
  5. It is clarified that any use of the Website, Content, Marks or other intellectual property rights of TVS Credit, in contravention of the terms of this Agreement or any applicable law shall constitute the infringement of such intellectual property right of TVS Credit or their respective third party, upon which TVS Credit or third party may initiate the appropriate legal proceedings against the User.
  6. Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, TVS Credit owns all intellectual property rights to and into the trademark "Tractorkaravan", and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.
  7. ALL RIGHTS NOT EXPRESSLY GRANTED HEREUNDER TO THE USER, ARE RESERVED EXCLUSIVELY TO TVS CREDIT.
  1. Disclaimer of Warrant and Liability:
  1. ALL CONTENT, USER CONTENT, THIRD PARTY CONTENT OR INFORMATION PERTAINING WEBSITE OR ANY PRODUCT / SERVICES ARE PROVIDED TO YOU ON “AS IS” BASIS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  2. WHEN YOU ACCESS THE WEBSITE OR AVAIL ANY PRODUCT OR SERVICES AT OR THROUGH WEBSITE, YOU DO SO AT YOUR OWN RISK. YOU UNDERSTAND THAT THERE MAY BE DELAYS, OMISSIONS, INTERRUPTIONS, INACCURACIES, AND/OR OTHER PROBLEMS WITH THE INFORMATION, PRODUCTS, AND SERVICES PUBLISHED ON OR PROMOTED THROUGH THIS WEBSITE. WITHOUT LIMITING THE FOREGOING, TVS CREDIT AND ITS AFFILIATES, AGENTS, AND LICENSORS MAKES NO WARRANTY THAT:
  1. THE WEBSITE OR THE SERVICES WILL MEET YOUR REQUIREMENTS OR YOUR USE OF THE WEBSITE OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE;
  2. THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR SERVICES WILL BE EFFECTIVE, ACCURATE OR RELIABLE;
  3. THE QUALITY OF THE WEBSITE OR SERVICES WILL MEET YOUR EXPECTATIONS; OR
  4. ANY ERRORS OR DEFECTS IN THE WEBSITE OR SERVICES WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TVS CREDIT OR THROUGH THE WEBSITE / CONTENT OR FROM USE OF THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS OF USE.
  5. WEBSITE WILL BE ERROR FREE, OR CONTINUOUSLY AVAILABLE, OR THAT THIS WEBSITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS AND OTHER CODES THAT CONTAIN CONTAMINATING OR DESTRUCTIVE PROPERTIES. TVS CREDIT AND ITS AFFILIATES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIMS, ACTIONS, OR JUDGMENTS ARISING OUT OF, OR RELATED TO ANY CONTENT POSTED TO THIS WEBSITE BY YOU OR ANY THIRD PARTY.
  1. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO THE APPLICABLE LAW, TVS CREDIT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED RELATED TO WEBSITE, CONTENT, USER CONTENT, PRODUCT SERVICES, THIRD PARTY CONTENT ARISING UNDER INTELLECTUAL PROPERTY RIGHT, LIBEL, PRIVACY PUBLICITY, OBSCENITY OR OTHER LAWS. TVS CREDIT ALSO DISCLAIMS ALL LIABILITY WITH RESPECT TO THE MISUSE, LOSS, MODIFICATION OR UNAVAILABILITY OF ANY USER CONTENT AND / OR THIRD PARTY CONTENT.
  2. ANY MATERIAL, CONTENTS, SOFTWARE OR INFORMATION DOWNLOADED OR OTHERWISE OBTAINED FROM THE WEBSITE IS SUBJECT TO THIS AGREEMENT AND DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. TVS CREDIT IS NOT LIABLE ON THE AUTHENTICITY OF SUCH DATA/INFORMATION.
  3. WITHOUT LIMITING THE FOREGOING, UNDER NO CIRCUMSTANCES SHALL TVS CREDIT BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ACTS OF NATURE, FORCES, OR CAUSES BEYOND ITS REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, INTERNET FAILURES, COMPUTER EQUIPMENT FAILURES, TELECOMMUNICATION EQUIPMENT FAILURES, OTHER EQUIPMENT FAILURES, ELECTRICAL POWER FAILURES, STRIKES, LABOR DISPUTES, RIOTS, INSURRECTIONS, CIVIL DISTURBANCES, SHORTAGES OF LABOR OR MATERIALS, FIRES, FLOODS, STORMS, EXPLOSIONS, ACTS OF GOD, WAR, GOVERNMENTAL ACTIONS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, NON-PERFORMANCE OF THIRD PARTIES, OR LOSS OF OR FLUCTUATIONS IN HEAT, LIGHT, OR AIR CONDITIONING
  4. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW TVS CREDIT WILL NOT BE LIABLE FOR ANY LOSS THAT YOU MAY INCUR AS A CONSEQUENCE OF UNAUTHORIZED USE OF YOUR ACCOUNT OR ACCOUNT INFORMATION IN CONNECTION WITH THE WEBSITE OR ANY SERVICES, EITHER WITH OR WITHOUT YOUR KNOWLEDGE.
  1. Indemnification and Limitation of Liability:
  1. You agree to indemnify, defend and hold harmless TVS Credit, its subsidiaries, affiliates, vendors, agents and their respective directors, officers, employees, contractors and agents (herein after individually and collectively referred to as "Indemnified Parties") from and against any and all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs and expenses (including legal and other statutory fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the Indemnified Parties that arise out of, result from, or in connection with (i) Your breach of the Agreement(s); or (ii) any claims made by any third party due to, or arising out of, or in connection with, Your use of the Website; or (iii) any claim that any Content / User Content / Third Party Content, information or materials provided by You caused damage to a third party; or (iv) Your violation of any rights of another, including any intellectual property rights.
  2. TVS Credit may notify You of any claims which You shall be liable to indemnify TVS Credit against. You will then be required to consult with TVS Credit regarding the course of action to be undertaken in defending such a claim. Further, You shall not compromise or settle any claim or admit any liability or wrongdoing on the part of TVS Credit without the express prior written consent of TVS Credit which can be withheld or denied or conditioned by TVS Credit in its sole discretion.
  1. Limitation of Liability
  1. TVS Credit assumes no liability whatsoever for any monetary or other damage suffered by You on account of:
    1. The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website;
    2. Any interruption or errors in the operation of the Website.
  1. Notwithstanding anything to contrary in the Agreement(s), in no event shall TVS Credit, its subsidiaries or affiliates and their respective officers, directors, employees, partners or suppliers be liable to You for any special, incidental, indirect, consequential, exemplary or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not TVS Credit has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your use of or access to the Website, Services, Content, User Content or Third Party Content.
  2. TVS Credit entire and aggregate liability to You under and in relation to these Terms of Use or otherwise shall not exceed the greater of Indian Rupees One Hundred (INR 100) or the amount of fees, if any, paid by You to TVS Credit under the relevant order to which the cause of action for the liability relates.
  1. Platform for Communication:
  1. The Website is only providing services by providing indepth & well-researched information on various vehicles and implements to the Users. If you express your interest in any of the vehicles or implements whose information is provided on the Website, Your details shall be shared as a sales lead to TVS Credit. The Website neither facilitate, in any manner, the view and sale of any vehicle or implement whose information is displayed and does not as a 'live/online marketplace' in terms of Information Technology Act, 2000 (as amended from time to time) nor provide loans.
  2. Therefore TVS Credit is not and cannot be a party to or control in any manner any transaction undertaken by the User after browsing the information provided on the Website. Consequently:
    1. All commercial/contractual terms are offered by and agree to between the Buyer and Seller alone.
    2. TVS Credit is not responsible for any non-performance or breach of any contract entered into between Users (includes Registered User or Guest User).
    3. You further agree and acknowledge that TVS Credit is not a facilitator and is not and cannot be a party to or control in any manner any advertisement, exhibition, making available, offer to sell or transactions of sale or view of products/Services on the Website. TVS Credit is not the seller of the products. Accordingly, any contract for the sale / view of products/Services on the Website is a bipartite contract between Buyer and Seller.
  1. You release and indemnify TVS Credit and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Site and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, TVS Credit cannot control the information provided by other Users which is made available on the Website. You may find other User's information to be offensive, harmful, inaccurate, or deceptive. Please use caution, common sense, and practice safe trading when using the Website. Please note that there are also risks of dealing with foreign nationals, underage persons or people acting under false pretense.
  2. In addition to this, You acknowledge and agree that when You interact with TVS Credit through Website or send any data/email/message or communicate otherwise, You are communicating with TVS Credit through electronic means and gives Your consent to receive communication through electronic means periodically and as and when required.
  1. Report Abuse & Your Feedback:
  1. TVS Credit advises its Users, not to post or upload anything which is abuse of the Website or violate any terms of this Agreement. TVS Credit also prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area. If You come across any such instance of abuse of violation or any content which is objectionable content or further if You believe that any material/information/post/feedback is infringement of any intellectual property right of You or any other person, You shall inform the same to TVS Credit and TVS Credit is committed to take appropriate action including validation of Your information and remove/modify the content (if necessary), which is in breach of the Terms of Use or any other applicable law.
  2. Email Abuse and Threat Policy: Private communication including email correspondence is not regulated by the TVS Credit. TVS Credit advises its Users not to use/send any such email. Any such reported instance will be investigated and TVS Credit will take appropriate measures (including legal steps, if required) to stop such practices.
  3. Your Feedback: When You share any feedback or post any comment (including User Content) on Website, it is deemed Non-Confidential. TVS Credit is at liberty to use any such feedback or User Content and You represent that: (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) TVS Credit is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) TVS Credit may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from TVS Credit for the feedback under any circumstances.
  1. Jurisdiction:

These terms shall be governed by the laws of India. You and TVS Credit each agree that Courts in Chennai shall have jurisdiction over any and all disputes or claims that have arisen, or may arise, between You and TVS Credit relating in any way to, or arising out of this or previous versions of the Agreement, or any other documents incorporated herein by way of reference or your use of or access to the Website.

  1. Miscellaneous:
  1. Notice:

Except as explicitly stated otherwise, any notices shall be given by postal mail/email

On behalf of TVS Credit to:

TVS Credit Services Private Limited: Jayalakshmi Estates, 29, Haddows Road, Nungambakkam, Chennai – 600006. CIN: U65920TN2008PLC069758

On behalf of User to

All notices with respect to these Terms of Use from TVS Credit will be served to You:

By email (as provided by You at the time of Registration or communicating with TVS Credit) or by general notification on the Website.

  1. Assignment: You cannot assign or otherwise transfer the Agreements, or any rights granted hereunder or any obligations, to any third party and any such assignment or transfer or purported assignment or transfer shall be void ab initio. TVS Credit’s rights and/or obligations under the Agreement are freely assignable or otherwise transferable by TVS Credit to any third parties without the requirement of seeking Your prior consent. TVS Credit shall have right to transfer Your Account and Account Information to a third party who purchases TVS Credit’s business as conducted under the Website.
  2. Severability: If any clause of this Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the Agreement.
  3. Waiver: Any failure or delay by a party to enforce or exercise any provision of the Agreement, or any related right, shall not constitute a waiver by such party of that provision or right. The exercise of one or more of a party's rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to such party under these Terms of Use or in law or at equity. Any waiver by a party shall only be made in writing and executed by a duly authorized officer of such party.
  4. Relationship: These terms are agreed between you and TVS Credit on principal to principal basis, and nothing in these Terms of Use will be construed to create a partnership, joint venture, association of persons, agency (disclosed or undisclosed), franchise, sales representative, or employment relationship between You and TVS Credit.
  5. Contacting You: By accessing Our Website and/or availing any service or product at or through Our Website, You give Your consent to Us and both our associate partners including Dealers to communicate with You through phone calls/SMS/whatsapp/email communication etc regardless whether your number is registered in the National Do Not Call Registry (NDNC) or www.nccptrai.gov.in
  6. Grievance Officer: Users can file their complaints regarding violation of the Information Technology Act, 2000 and rules prescribed thereunder, or any other matter pertaining to Website, with Grievance Officer of TVS Credit on the contact information specified herein below:
  • Name: Mr. Charandeep Singh Chawla, is appointed as the Grievance Redressal Officer (GRO) in accordance with the RBI Fair Practices Code and Digital Lending Guidelines.
  • Contact Number: 7305963580 (Monday to Friday, 9:30AM to 6:00PM – Except Holidays) / Customer Support - 044-66-123456 - 24/7 for IVR Assisted / 9 AM-7 PM (Except Holidays) for Agent Assisted
  • E-mail: [email protected]
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Disclaimer: The Website is only providing services by providing indepth & well-researched information on various vehicles and implements to the Users. If you express your interest in any of the vehicles or implements whose information is provided on the Website, Your details shall be shared as a sales lead for TVS Credit. The Website neither facilitate, in any manner, the purchase and sale of any vehicle or implement whose information is displayed and does not as a 'live/online marketplace' in terms of Information Technology Act, 2000 (as amended from time to time) nor provide loans.
All images displayed on this Website are for illustration and representation purposes only. Actual vehicle, specifications, colors, and features may vary from those shown in the images. Tractorkarvan does not guarantee that the images accurately reflect the final product.